Retailers are feeling the heat from rising labor costs, and are increasingly looking to automated solutions to keep worker costs down.
According to a February 28, 2022 story in The Wall Street Journal, US retailers spent 4 percent more cash on labor costs in the fourth quarter of 2021, compared to the same period in 2020.
Big box brands like Target, Costco, and Walmart are all raising wages above beyond the $15 minimum wage level to secure the staffing they need to stay competitive. For retailers, restaurants, and other consumer-facing businesses, the wage growth issue stems from a burgeoning problem – not enough workers.
Ritukar Vijay CEO at Ottonomy
