Organizations will spend around $656 billion on future-of-work technologies this year, according to a June 2021 report from the IDC. Software will see the fastest spending growth over the 2020-2024 forecast period. Where? Enterprise applications, content and collaboration, analytics and artificial intelligence, human resources applications, security and software development and deployment, according to the IDC. "Emerging technologies like artificial intelligence, the Internet of Things, and augmented/virtual reality are changing how work is getting done across all industries and across the world,” Eileen Smith, program vice president of Customer Insights and Analysis for the IDC, said in the report. Companies' workplace desires include automated decision support and virtual collaborative approaches, she added.
Once human intelligence has established what needs to be done, artificial intelligence can help expedite the process. Artificial Intelligence in the workplace can help your workforce collaborate more efficiently and effectively, by recognizing what is used most frequently and how it is used, while protecting sensitive information.