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Posted on 5/5/2021

Global Insurtech Supports Cross Border Travel: The Future in Now at Your Fingertips

The Covid-19 pandemic has accelerated the use of technology and increased the level of remote work.  This confluence has led to a new type of insurance called Insurtech.  Insurtech merges technology with healthcare and security services to support individuals on their phones and computers.

Insurtech is roughly defined as using technology innovation designed to provide savings and greater efficiency to the current insurance industry model.  The Insurtech model allows individuals and businesses to access insurance products and services quickly from any location.  Enhanced tools like artificial intelligence, geo positioning, application programming interface (API), instant messaging, and focused apps are key to the technology delivered in this model.  Digital engagement is the key.

Employers have made it clear they want new technology and tools to engage workers.  Employees, families and remote workers have made it clear they want self-service tools delivered directly to their phones.  The days of calling into an insurance company or company benefit staff to check the status of a claim or deductible level is ending.

Tools like telemedicine, virtual mental health, and a security panic button are all part of the shift in benefits from traditional benefits like subsidized cafeterias, parking and more in-office benefits.

Global insurance programs are not technology enabled to provide full self-service. People should be able to find the right provider, use a payment tools, and have an online panic button if they need it. Our mobile phones have more computing power than the lunar lander had on the first moon landing. Cross border information should be available.

This area has been especially pronounced in the global arena. The expectation of more global leisure and business travel after the pandemic has accelerated the need for more global tools. In the past, policyholders were pushed to call customer service and send in claims for reimbursement.  Today, with Insurtech tools, individuals are empowered with health, security and comfort tools 24/7 at their fingertips. Technology can deliver a global provider network of both hospitals and clinics with reimbursement tools and security response to keep folks healthy and safe wherever they are in the world.

About the Author

Allen C. Koski, & Ron Hesse | Insured Nomads Inc. & GlobalAutoIndustry.com

Allen C. Koski, CEBS, is President of Insured Nomads Inc. Koski has been actively involved in developing and supporting international healthcare, global wellness, dental, disability and travel medical plans for multinational employers ranging from the Fortune 100 to emerging multinationals for over 30 years. He has met with groups which include international assignees, traveling executives, local nationals, and medical providers with trips to 75+ countries including China, India, Turkey, Chile, Kuwait, Saudi Arabia and Czech Republic. He has consulted and advised on global initiatives tailored to the employer’s workforce, goals and budget. He is a featured presenter at the IFEBP Global Certificate Series where he presents biannually on “Comparative Healthcare Systems” and the “Fundamentals of Global Benefits Programs”. He has attained CEBS Fellowship Status from ISCEBS. Koski was a Senior Vice President at United Healthcare Global and prior to that instrumental in the growth and development of Cigna Global in roles that ranged across sales and sales leadership. Prior to those roles, Allen was an Account Representative in the International Department of Travelers Insurance in NYC; and a Staff Assistant and Scheduler for the U.S. Congressman in New Haven, CT. He was on the Board of Directors of the National Foreign Trade Council (NFTC) the oldest trade association advocating an open, rules based international trade system.

Ron Hesse is CEO of GlobalAutoIndustry.com, the leading global business intelligence source for the automotive industry, connecting the worldwide automotive OEM and supplier industry with the resources to effectively do business globally. Before founding the HCI Group Ltd. (parent company of GlobalAutoIndustry.com) in 1996, Hesse was director of the Netherlands Foreign Investment Agency Chicago office. He assisted more than 100 U.S. companies establish European operations and launched the agency’s automotive acquisition initiative, helping more than 20 automotive companies establish European operations. Hesse spent 11 years in executive sales and marketing positions in the computer industry. He co-founded several high-tech companies that included Ocean Communications Inc., an international business television and video production company backed by venture capital. The Company's TV programs aired weekly on CNBC (FNN), CNN International, and network affiliates across the U.S. Hesse has a master’s degree in international management from the Thunderbird School of Global Management in Arizona (part of the Arizona State University global education network) and has a Bachelor of Science in international business management from Ferris State University.

For more information on Insured Nomads, please go to www.globalautoindustry.com or www.insurednomads.com.

 
 

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